Do you have a difficult customer that puts a lot of stress on the organization?  What about an employee that causes a lot of rework for other team members?  Perhaps a good resolution would be to look for a new customer to replace a particularly stressful one.  Imagine applying all of the energy expended on a difficult to please customer with one that is a better fit for your organization.

Getting in Better Shape

When I hear someone mention getting a business in better shape, I think about improving the financial health of the organization or improving its people's skills.  Is 2011 the year to tighten up the balance sheet; or perhaps take-in additional capital to prepare for a new growth opportunity?  How about a new training program that will improve your team's ability to deliver customer value?

There are many opportunities to outline New Year's resolutions for your business; and just like personal resolutions, keeping them simple and easy to measure will increase the odds of keeping them.